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Baltimore Auto Repair

5

My first time at Apple Auto and they were professional, courteous, knowledgable, honest, no pressure, kept me in the loop, timely repairs, and not expensive. Highly reccomend and the owner BJ is on-site, a hard worker, and personally involved in every repair. When you call you either get him or an associate, no teleprompt, or 1-800 numbers. Support your local business as they support your community! Thank you BJ and Apple Auto!!!

Thank you so much David, we strive to do our best everyday! ~BJ

- Apple Auto
5

I’ve been bringing my car here since I got it for an oil change. Always quick and efficient. I’ve never had a bad experience here! It’s nice to be able to trust a place.

Thank you very much. The whole team works very hard to make sure this happens! ~BJ

- Apple Auto
5

I love Apple Auto! They were able to take care of my vehicle in less than 24 hours after an unexpected issue with it. I trust them to do the work accurately and honestly, always.

5

Everyone was professional and knowledgeable. I am a single mother so budget was a big concern for me and they respected that. They did not make repairs until they were absolutely sure of what the issue was. They also informed me of needed maintenance coming up due to the age and mileage but never pressured me or made me feel like the car would die tomorrow if I did not. I felt well taken care of and would highly recommend this business.

Thank you, Kellie! Your confidence in us means the world!

- Apple Auto
5

Good work and kind people. Can’t ask for more.

5

I was looking for an auto shop for maintenance and repairs if needed. I got a flyer from Apple Auto and remembered that someone else said it was a good place. Made an appointment for oil change. I asked if they used gloves inside the vehicle because of covid. They said they would and would sanitize any areas of contact. They called to let me know of a possible problem that could happen with battery and that it was under warranty. They also made a follow up call to see if I was satisfied with the service. I was VERY satisfied and feel happy to have found a local business. Thanks again Apple!

5

I just moved into the area and had a flat tire over the weekend. I didn’t want to risk letting it sit and get lower and lower over a few days only to have to drive on the rim and risk damaging it further. I dropped it off at Apple Auto and they were able to help me get it fixed and get my tires replaced. They didn’t try to upsell me and they were honest about what I should get done/what I could afford to not get done at the moment to reach the most economical solution (especially during the pandemic when money is tight). They have a nice, neighborhood feel and everyone was kind, friendly, and polite- would definitely recommend this shop!

5

First time visiting Apple Auto. I was referred there by Carmax as they were not doing full service repairs yet due to the Corona virus. BJ and his team were able to get my car in right away, check it out and fix the problem. They made using my Carmax warranty seamless. Very friendly, super informative and the car is now running great. Will definitely be back.

Thank you Tara, my team works very hard. If you need anything, please just lest us know. Hope you have an amazing week! ~BJ

- Apple Auto
5

Apple Auto was so accomodating and quick! they also offered to do extras covered by my warrantee- and were still done ahead of time. Very knowledgeable! We'll be back!

Thank you for taking the time to give us a 5 star review! We really appreciate it.

- Apple Auto
5

The Apple Auto crew is always professional and friendly. Each time my husband and I have brought in our vehicles they’ve been detailed and took the time to explain the issues and the cost while being fair and and knowledgeable. When I had extensive work on my car and had to wait the majority of the day, they handed me a gift card to Zeke’s coffee and I was able to get my work done and enjoy some breakfast! Awesome service!!

Thank you, Samantha, for the kind words! We look forward to servicing your Rav 4 (for maintenance) in the future.

- Apple Auto
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