Apple auto was recommended to me 4 years ago when my Pontiac was shaking on the highway; it turned out the tire was about to fall off the axle from when my dad didn't replace a flat properly. They fixed it in 15 minutes, free of charge and probably saved my life. That made me a customer for life. The used VW EOS I have now turned out to be a real dud but BJ resurrected her in a big way. I've brought it in for multiple repairs--though it took a few visits to get down to the issue, BJ went the extra mile and advocated for me with my warrantee company so that in the end, I walked away with a NEW ENGINE AND A NEW TRANSMISSION FOR NO ADDITIONAL COST!! Also, BJ was sympathetic to the stress I was dealing with from rental car fees during lengthy repair stays. He gave me a MORE than fair discount without even being asked! Apple auto is a professional and polite, fair and honest business and their customers know it; their bulletin board is filled with thank you notes from happy customers! Thank you Apple Auto!